Terms & Conditions

Last Updated: 30 March 2026

These Terms & Conditions (“Terms”) govern your access to and use of services provided by Solution World 24×7 (“Company”, “we”, “our”, “us”).

By accessing https://solutionworld247.com or using any of our services, you agree to be legally bound by these Terms. If you do not agree, do not use our services.

1. Scope of Services

We provide digital and technology services, including but not limited to:

Website design and development
Mobile application development
UI/UX design and branding
Digital marketing and advertising services
Lead generation tools and systems
Automation tools (including messaging systems)
Custom software solutions

Service Nature Clarification:

Services may be delivered via custom projects, subscriptions, or SaaS platforms
Features, pricing, and deliverables may vary based on agreement

Right to Modify:

We reserve the right to:

Modify, suspend, or discontinue any service
Update features or pricing without prior notice (except for active contracts)

2. User Eligibility and Acceptance

By using our services, you confirm:

You are at least 18 years of age
You have the authority to enter into a binding agreement
You are using services for lawful business or personal purposes
All information provided by you is accurate and up to date

We reserve the right to refuse service if any information is found to be false or misleading.

3. User Responsibilities and Acceptable Use

You agree to use our services responsibly and in compliance with all applicable laws.

3.1 General Restrictions

You must not:

Use services for illegal, fraudulent, or harmful activities
Attempt unauthorized access to systems or data
Disrupt or interfere with service functionality
Reverse engineer, duplicate, or exploit our systems

3.2 SaaS and Automation Usage

If you use our automation or lead tools:

You are fully responsible for how the tool is used
You must ensure compliance with all communication laws
You must not misuse automation for unethical practices

3.3 Lead Generation Compliance

If using lead-related services:

Leads must be collected through lawful and consent-based methods
You must not use scraped, purchased, or unauthorized data sources
You are responsible for ensuring data accuracy and legality

4. Messaging and Communication Compliance (Critical Section)

This section is mandatory for platforms involving messaging (including WhatsApp).

4.1 Consent (Opt-In Requirement)

You must obtain clear and verifiable user consent before initiating any communication.

Acceptable opt-in methods include:

Website forms
Landing pages
Direct user inquiries
Explicit user-initiated conversations

Strict Rule:

No cold messaging
No unsolicited outreach
No use of third-party purchased lists

4.2 Prohibited Messaging Practices

You must not:

Send spam or bulk unsolicited messages
Mislead users or impersonate entities
Send irrelevant or excessive communication
Violate platform messaging guidelines

4.3 Opt-Out Compliance

You must:

Provide a clear opt-out mechanism (e.g., “STOP”)
Honor opt-out requests immediately
Maintain suppression lists where required

Failure to comply is a serious violation.

4.4 Platform Policy Compliance

You agree to comply with all applicable policies of:

Meta Platforms
WhatsApp Business API

Violation may result in:

Immediate suspension
Permanent termination
Reporting to platform providers

4.5 Responsibility Disclaimer

We provide tools and infrastructure only.

You are solely responsible for:

Message content
Recipient consent
Legal compliance of communication

5. Payments, Billing, and Refunds

5.1 Payment Terms

Payments must be made as per agreed pricing
Subscription services may be billed periodically
Failure to pay may result in suspension or termination

5.2 Refund Policy

Payments are generally non-refundable
Exceptions may apply only if explicitly agreed in writing

5.3 Pricing Changes

We reserve the right to:

Modify pricing
Introduce new charges

Advance notice may be provided where applicable.

6. Intellectual Property Rights

6.1 Ownership

All systems, tools, designs, and content created by us remain our property until full payment is received
After payment, ownership transfer (if applicable) is governed by project agreement

6.2 Restrictions

You may not:

Copy, reproduce, or resell our proprietary systems
Use our intellectual property without permission

6.3 Third-Party Assets

Some services may include third-party tools or assets:

Ownership remains with respective providers
Usage is subject to their terms

7. Data Protection and Privacy

Your use of services is governed by our Privacy Policy.

You agree:

To handle user data responsibly
To comply with applicable data protection laws
Not to misuse personal or communication data

8. Service Availability and Performance

8.1 No Guarantee of Uptime

We do not guarantee:

Uninterrupted service
Error-free performance

8.2 Maintenance and Downtime

Services may be temporarily unavailable due to:

Maintenance
System upgrades
External factors beyond our control

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
We are not responsible for business losses, data loss, or reputational damage
Total liability is limited to the amount paid for services

10. Termination of Services

10.1 Termination by Company

We may suspend or terminate services if:

Terms are violated
Payment obligations are not met
Illegal or unethical usage is detected

10.2 Termination by User

You may stop using services at any time.

No refunds will be issued unless explicitly agreed.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to jurisdiction of courts in:

Punjab/Chandigarh region

12. Changes to Terms

We may update these Terms at any time.

Changes will be reflected with updated date
Continued use of services implies acceptance

13. Contact Information

Solution World 24×7

Phone: +91 9305419894

Email: contact@solutionworld247.com

Website: https://solutionworld247.com