Terms & Conditions

These terms govern your use of solutionworld247.com and any services you engage Solution World 24x7 to deliver. By using this site or accepting a written proposal from us, you agree to them.

Where a signed proposal, statement of work or contract conflicts with these terms, that document takes precedence for the engagement it covers.

We provide website design and development, Shopify and WooCommerce ecommerce builds, WordPress development, mobile and web application development, graphic design and brand identity, and digital marketing including Meta Ads, Google Ads and SEO.

Every engagement begins with a written, fixed-scope proposal setting out the deliverables, price, timeline and assumptions. Work starts once you accept it and the first payment clears.

Anything not listed in that proposal is out of scope. Additional work is quoted separately as a written change request and may extend the timeline.

Prices shown on this website are indicative starting points for typical projects, not binding offers. The figure that binds is the one in your written proposal.

Indicative starting prices (exclusive of applicable taxes), as at the date of this page:

A quote is valid for 30 days from issue. Prices are exclusive of GST and any third-party costs, which are listed separately in the proposal.

• Advance — typically 50% of the project value before work begins, stated in your proposal
• Balance — due on completion, before the final handover or go-live
• Retainers — billed monthly in advance
• Invoices — payable within 7 days unless the proposal says otherwise

Advance payments cover work already scheduled and performed, and are non-refundable once a project has started, except as set out in our Refund & Returns Policy.

We may pause work on overdue accounts after written notice. Third-party costs — hosting, domains, premium themes, plugins, stock assets and ad spend — are billed at cost or paid directly by you, and are never included in our fee unless the proposal states so.

Projects run to time when both sides move. You agree to:

• Supply content, images, logos and access credentials in the agreed formats and timeframes
• Nominate one decision-maker who can approve work and consolidate feedback
• Give feedback at each review stage within 5 working days
• Confirm you own or are licensed to use everything you send us, and that it does not infringe anyone’s rights
• Keep your own backups of any content you supply

Timelines assume this cooperation. If material is late, the delivery date moves by at least the length of the delay. If a project stalls on your side for more than 60 days, we may invoice for work completed and close it; restarting is then quoted as new work.

Each proposal states how many revision rounds are included — typically two rounds per design stage. A round means one consolidated set of feedback, not separate requests sent individually.

Revisions cover refinement within the agreed direction. A change of direction after approval, or new requirements, is a change request and is quoted separately.

Work is deemed approved if you do not respond within 10 working days of our requesting sign-off.

What you own

On full payment, you own the final deliverables we create specifically for you: the approved design, custom code, and brand assets, together with the source files listed in the proposal. Before full payment, all rights remain with us.

What we retain

We keep ownership of our pre-existing tools, frameworks, internal libraries, and any general know-how and techniques, and grant you a perpetual, non-exclusive licence to use them as embedded in your deliverables. Unused concepts and rejected design routes remain ours.

Third-party components

Themes, plugins, fonts and stock assets stay under their own licences. Where a licence is in your name, renewing it is your responsibility.

Portfolio rights

Unless you tell us otherwise in writing, we may show the finished work in our portfolio, on social media and in proposals. We will never publish confidential data, credentials or unreleased material. Email info@solutionworld247.com to opt out.

We fix defects in our own work free of charge for 30 days after go-live. A defect means the delivered work does not function as described in the approved scope.

The warranty does not cover:

• New features, content changes or design changes
• Faults caused by edits made by you or a third party after handover
• Breakages from third-party updates — WordPress core, Shopify, themes, plugins or browser changes
• Hosting outages, domain expiry or email deliverability

Ongoing maintenance, updates and monitoring are available as a separate retainer.

We are explicit about this because the industry often is not. We cannot and do not guarantee:

• Any specific Google ranking, position, or placement in a local pack or AI-generated answer
• Specific traffic volumes, lead counts, conversion rates, revenue or ROAS
• Results from advertising platforms, whose auctions and policies we do not control
• Uninterrupted uptime of services we do not operate, including hosting, domains, and third-party APIs

Search engines and ad platforms change their systems without notice. We apply current best practice, report honestly on what we observe, and never promise outcomes that depend on a third party’s algorithm. Anyone who guarantees a #1 ranking is guessing.

Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or anything else that cannot lawfully be excluded.

Subject to that, our total liability for any claim connected with an engagement is limited to the fees you have paid us for that engagement in the 6 months before the claim arose.

We are not liable for indirect or consequential loss, including lost profits, lost revenue, lost data, or business interruption, even if the loss was foreseeable.

The website itself is provided “as is”. Content on it, including indicative prices and timelines, is general information rather than professional advice for your specific situation.

Each side agrees to keep the other’s non-public information confidential, use it only for the engagement, and protect it with reasonable care. This survives the end of the engagement. We are happy to sign your NDA before detailed discussions — just ask.

Either side may end an engagement with 14 days’ written notice. On termination you pay for all work completed and any third-party costs already committed; we hand over completed, paid-for deliverables.

We may terminate immediately if payment is more than 30 days overdue, or if we are asked to do something unlawful, deceptive, or against a platform’s terms.

Refund entitlements are set out in our Refund & Returns Policy.

These terms are governed by the laws of India. The courts at Zirakpur, Punjab have exclusive jurisdiction.

Before starting proceedings, both sides agree to try to resolve the dispute in good faith. Raise it with us at info@solutionworld247.com and we will respond within 15 working days.

We may update these terms. The version that applies to your engagement is the one in force when you accepted your proposal. Changes are not applied retroactively to work already agreed.

If you have questions about this page, or wish to exercise any right described on it, contact Solution World 24x7:

• Email: info@solutionworld247.com
• WhatsApp: +91 93054 19894
• Address: Zirakpur, Punjab 140603, India
• Or use our contact form.

We respond to privacy and legal enquiries within 30 days.